Workshop
Operational Goals and KPIs
Why Bakkah?
Designed to empower participants with a clear and practical understanding of how to:
- Define operational goals that align with strategic objectives
- Develop and implement Key Performance Indicators (KPIs) that truly measure success
- Apply SMART criteria to craft actionable, measurable goals
- Understand and use the OKRs framework to drive results and accountability
- Monitor, analyze, and improve performance using real data
- Build a continuous improvement culture through data-driven decision making
- You will walk away with the ability to translate vision into measurable results — and ensure everyone on your team is working toward the same outcomes.
- Managers and team leaders responsible for performance management
- HR professionals and strategic planners
- Project and operations managers
- Professionals involved in reporting, evaluation, or data analysis
- Anyone aiming to improve goal-setting and performance tracking in their organization
- Upon completion, you'll gain practical, in-demand skills such as:
- Goal Setting:
- Craft effective operational goals using SMART criteria
- Align team and departmental goals with broader strategic plans
- Performance Measurement:
- Identify and design meaningful KPIs
- Differentiate between types of indicators and select the right ones for your objectives
- Use OKRs to boost transparency and accountability
- Monitoring & Analysis:
- Collect and track performance data
- Analyze performance gaps and apply continuous improvement techniques
- Build effective performance reports and communication channels
- Real-World Application:
- Use case studies and practical exercises to apply what you learn directly to your work environment
- Reading Learning Materials.
- Pre and Post Course Questions.
- Modules Exercises.
- The material language will be Arabic.
- Module 1: Introduction to Goal Setting
- Module 2: Formulating Operational Objectives
- Module 3: Developing Objectives and Key Results (OKRs)
- Module 4: Defining Key Performance Indicators (KPIs)
- Module 5: Data Collection and Performance Monitoring
- Module 6: Performance Analysis and Continuous Improvement