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Operational Goals and KPIs

Focuses on building the ability to set clear operational goals and develop effective performance indicators, using practical frameworks and data-driven methods that enable participants to measure results accurately and drive continuous improvement across their teams and organizations.

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Why Bakkah?

Money Guaranteed
Money Guaranteed
Self Study
Self Study
Flexible Learning
Flexible Learning

Designed to empower participants with a clear and practical understanding of how to: 

  • Define operational goals that align with strategic objectives 
  • Develop and implement Key Performance Indicators (KPIs) that truly measure success 
  • Apply SMART criteria to craft actionable, measurable goals 
  • Understand and use the OKRs framework to drive results and accountability 
  • Monitor, analyze, and improve performance using real data 
  • Build a continuous improvement culture through data-driven decision making 
  • You will walk away with the ability to translate vision into measurable results — and ensure everyone on your team is working toward the same outcomes. 
  • Managers and team leaders responsible for performance management 
  • HR professionals and strategic planners 
  • Project and operations managers 
  • Professionals involved in reporting, evaluation, or data analysis 
  • Anyone aiming to improve goal-setting and performance tracking in their organization 
  • Upon completion, you'll gain practical, in-demand skills such as: 
    • Goal Setting: 
    • Craft effective operational goals using SMART criteria 
    • Align team and departmental goals with broader strategic plans 

  • Performance Measurement: 
    • Identify and design meaningful KPIs 
    • Differentiate between types of indicators and select the right ones for your objectives 
    • Use OKRs to boost transparency and accountability 

  • Monitoring & Analysis: 
    • Collect and track performance data 
    • Analyze performance gaps and apply continuous improvement techniques 
    • Build effective performance reports and communication channels 

  • Real-World Application: 
    • Use case studies and practical exercises to apply what you learn directly to your work environment 
  • Reading Learning Materials. 
  • Pre and Post Course Questions.  
  • Modules Exercises. 
  • The material language will be Arabic. 
  • Module 1: Introduction to Goal Setting
  • Module 2: Formulating Operational Objectives
  • Module 3: Developing Objectives and Key Results (OKRs)
  • Module 4: Defining Key Performance Indicators (KPIs)
  • Module 5: Data Collection and Performance Monitoring
  • Module 6: Performance Analysis and Continuous Improvement
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