ITIL® 4 Specialist: High-velocity

High-velocity IT module explores the ways in which digital organizations and digital operating models function in high-velocity environments. It will help aspiring organizations and practitioners to understand the difference between IT transformation and digital transformation and know where to make digital investment for significant business enablement. This module will enable traditional practitioners and organizations to update their skills and working methods for the digital era.

Live Online

Follow a certified trainer and a fixed training schedule while enjoying access to internationally approved content, tons of practice questions, and the opportunity to meet like-minded, passionate people.

Self Study

Learn at any time and place and enjoy a customized learning experience supported with videos and graphics, with a schedule aligned with your best time to study and revise.

11 Sep 2022

5 Days

20 Hours

Excluded

This course includes:

  • Interactive Training Method
  • 100+ Practice Questions
  • Certified Trainer
  • Convenient Delivery Option
  • 24/7 Learner Support
  • Content Designed by Industry Experts

Want a training for a group?

Book your group training and enjoy convenient delivery option.

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Live Online Schedule

What to Expect From This Course

Who Needs this Course

Delivery Method

Exam Details

What to Expect From This Course

The course will help you to:

  • converge business and IT goals.
  • recognize and manage complex adaptive systems.
  • bridge the development and operations gap.
  • improve performance with Lean, Agile, and DevOps.
  • increase the speed and quality of services.
  • invest in digital tools and techniques to create value.

Who Needs this Course

The high-velocity IT module is for:

  • IT managers and practitioners who work in digital or highly automated environments, or who deliver digital products and services.
  • For anyone involved in digital transformation and anyone transitioning to Lean, Agile, or DevOps ways of working.

Delivery Method

Online Training

  • Duration: 5 Days
  • Exam Simulation
  • Practice Test
  • Group Activity (Break-out Session) after each lesson
  • Access to additional References – Glossary/ Recommended Reading/ Syllabus
  • The material language will be English

Exam Details

Exam Prerequisite

 An ITIL 4 Foundation certification is a pre-requisite for studying High-velocity IT.

Exam Format

  • 40 questions
  • Multiple choice
  • 28 out of 40 marks are required to pass (70%)
  • 90 minutes
  • Closed book

Course Outline

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  • Service Consumer Roles
  • Service Offering
  • Service Provisioning
  • Four dimensions of Service Management
  • Service Value System
  • Guiding Principles
  • ITIL Practices
  • Service Value chain
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  • High-velocity Nature Of The Digital Enterprise
  • Understand various terms
  • High velocity IT objectives
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  • ITIL 4 and Digital product lifecycle
  • The four dimensions of service management
  • Service Value System
  • Service Value chain
  • ITIL 4 HVIT and the Value Chain
  • The Digital Product Lifecycle
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  • Key Behaviours
  • Techniques For Valuable Investments
  • Prioritization techniques
  • A/B testing
  • Infrastructure As Code
  • Loosely-coupled Information System Architecture
  • Continual Business Analysis
  • Continuous Integration/Continuous Delivery
  • Kanban
  • Techniques For Resilient Operations
  • Techniques For Assured Conformance
  • Fundamental Concepts For Delivering HVIT
  • Principles, Models, And Concepts
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  • Software Development And Management Practice
  • Service Validation And Testing Practice
  • Deployment Management Practice
  • Business Analysis Practice
  • Relationship Management Practice
  • Portfolio Management Practice
  • Architecture Management Practice
  • Problem Management Practice
  • Monitoring And Event Management Practice
  • Availability Management Practice
  • Information Security Management Practice
  • Service Continuity Management Practice
  • Infrastructure And Platform Management
  • Capacity And Performance Management Practice
  • The Service Desk Practice

FAQs

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An ITIL 4 Foundation certification is a pre-requisite for studying High-velocity IT.

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Yes, it is accredited from PeopleCert on behalf of Axelos.

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On-line

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No, but you have the option to add exam voucher to your registration.

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90 minutes

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  • English
  • French
  • German
  • Spanish
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Exam results will be announced within 2 business days after the candidate’s answers are officially submitted to us by the exam supervisor. In case you have received an email from PeopleCert informing you that there are pending actions from your side, please make sure that you complete the actions for the exam results to be issued.

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70%

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Yes, you can retake it. PeopleCert offers the Take2exam re-sit service at an affordable price

  • You can purchase it along with the exam.
  • If you succeeded, TAKE2 fees is nonrefundable.
  • If you failed, you could take another chance using TAKE2
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Rescheduling an online exam up to 48 hours before its start time is free. For more details about exam scheduling and rescheduling, please review PeopleCert's FAQs.

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Yes, you can get your hard copy Certificate. You need to order your hard copies through the PeopleCert Account with standard or courier delivery.

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The dispatch and delivery times are below:

Standard Delivery (dispatched within 3-5 business days)

  • 4-6 weeks - Europe
  • 6-8 weeks - Rest of the world (exc. Europe)

 

Courier Delivery (dispatched within 1-2 business days)

  • Delivered in up to 5 business days
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You need to be an My AXELOS subscriber to apply for a digital badge for PRINCE2 certification.

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 Bakkah has a array of certified practitioners with several years in teaching.

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English

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English

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Online classes are delivered using our Learning Management System (LMS). We provide access to pre-course reading, pre-post assessment, chapter exercises, practice test, case studies and to additional references Glossary/Recommended Reading in our LMS.

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Yes, there are group activities after each lesson where you can interact with other online students.

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