ITIL® 4 Specialist HVIT: High-velocity IT Certification Training Course

The High-velocity IT certification course explores the ways in which digital organizations and digital operating models function in high-velocity environments.

The ITIL® 4 Specialist HVIT Course will help aspiring organizations and practitioners understand the difference between IT transformation and digital transformation and know where to make digital investments for significant business enablement.

This module will enable traditional practitioners and organizations to update their skills and working methods for the digital era.

Bakkah learning introduction

5 Days

20 Hours

14 May 2023


This course includes:

  • Interactive Training Method
  • 100+ Practice Questions
  • Certified Trainer
  • Convenient Delivery Option
  • 24/7 Learner Support
  • Content Designed by Industry Experts
  • One Year Subscription

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What to Expect From This Course

Who Needs this Course

Delivery Method

Exam Details

The course will help you to:

  • converge business and IT goals.
  • recognize and manage complex adaptive systems.
  • bridge the development and operations gap.
  • improve performance with Lean, Agile, and DevOps.
  • increase the speed and quality of services.
  • invest in digital tools and techniques to create value.

The high-velocity IT module is for:

  • IT managers and practitioners who work in digital or highly automated environments, or who deliver digital products and services.
  • For anyone involved in digital transformation and anyone transitioning to Lean, Agile, or DevOps ways of working.

Online Training

  • Duration: 5 Days
  • Exam Simulation
  • Practice Test
  • Group Activity (Break-out Session) after each lesson
  • Access to additional References – Glossary/ Recommended Reading/ Syllabus
  • The material language will be English

Exam Prerequisite

 An ITIL 4 Foundation certification is a pre-requisite for studying High-velocity IT.

Exam Format

  • 40 questions
  • Multiple choice
  • 28 out of 40 marks are required to pass (70%)
  • 90 minutes
  • Closed book

Course Outline

  • Service Consumer Roles
  • Service Offering
  • Service Provisioning
  • Four dimensions of Service Management
  • Service Value System
  • Guiding Principles
  • ITIL Practices
  • Service Value chain
  • High-velocity Nature Of The Digital Enterprise
  • Understand various terms
  • High velocity IT objectives
  • ITIL 4 and Digital product lifecycle
  • The four dimensions of service management
  • Service Value System
  • Service Value chain
  • ITIL 4 HVIT and the Value Chain
  • The Digital Product Lifecycle
  • Key Behaviours
  • Techniques For Valuable Investments
  • Prioritization techniques
  • A/B testing
  • Infrastructure As Code
  • Loosely-coupled Information System Architecture
  • Continual Business Analysis
  • Continuous Integration/Continuous Delivery
  • Kanban
  • Techniques For Resilient Operations
  • Techniques For Assured Conformance
  • Fundamental Concepts For Delivering HVIT
  • Principles, Models, And Concepts
  • Software Development And Management Practice
  • Service Validation And Testing Practice
  • Deployment Management Practice
  • Business Analysis Practice
  • Relationship Management Practice
  • Portfolio Management Practice
  • Architecture Management Practice
  • Problem Management Practice
  • Monitoring And Event Management Practice
  • Availability Management Practice
  • Information Security Management Practice
  • Service Continuity Management Practice
  • Infrastructure And Platform Management
  • Capacity And Performance Management Practice
  • The Service Desk Practice



An ITIL 4 Foundation certification is a pre-requisite for studying High-velocity IT.


Yes, it is accredited from PeopleCert on behalf of Axelos.




No, but you have the option to add exam voucher to your registration.


90 minutes

  • English
  • French
  • German
  • Spanish

Exam results will be announced within 2 business days after the candidate’s answers are officially submitted to us by the exam supervisor. In case you have received an email from PeopleCert informing you that there are pending actions from your side, please make sure that you complete the actions for the exam results to be issued.




Yes, you can retake it. PeopleCert offers the Take2exam re-sit service at an affordable price

  • You can purchase it along with the exam.
  • If you succeeded, TAKE2 fees is nonrefundable.
  • If you failed, you could take another chance using TAKE2

Rescheduling an online exam up to 48 hours before its start time is free. For more details about exam scheduling and rescheduling, please review PeopleCert's FAQs.


Yes, you can get your hard copy Certificate. You need to order your hard copies through the PeopleCert Account with standard or courier delivery.


The dispatch and delivery times are below:

Standard Delivery (dispatched within 3-5 business days)

  • 4-6 weeks - Europe
  • 6-8 weeks - Rest of the world (exc. Europe)


Courier Delivery (dispatched within 1-2 business days)

  • Delivered in up to 5 business days

You need to be an My AXELOS subscriber to apply for a digital badge for PRINCE2 certification.


 Bakkah has a array of certified practitioners with several years in teaching.






Online classes are delivered using our Learning Management System (LMS). We provide access to pre-course reading, pre-post assessment, chapter exercises, practice test, case studies and to additional references Glossary/Recommended Reading in our LMS.


Yes, there are group activities after each lesson where you can interact with other online students.


Yes. All candidates who acquired PeopleCert’s certifications will need to renew them within three years of their original certificate dates.  

Please check the examples listed below: 

  • If certified before 30 June 2020: your certification will be valid until 1 July 2023 to renew your certificate, regardless of the original acquired date. 
  • If certified after June 2020: your certification(s) shall be renewed within 3 years of the original acquired date. 

From 15 January 2023, you have renewal paths available as listed below: 

  • Retake the same exam: you can renew your certification by re-taking your original exam before the renewal date. 
  • Take further courses and certifications: you can renew your certification by attending another course and taking an exam within the same product package before the renewal date. 

Please note that candidates who do not renew their certifications will still be included on the Successful Candidates Register (SCR) and the Candidate Verification Service (CVS). 

However, a note will be added to their record to indicate that their certification needs to be renewed to align with current certification requirements. 


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