ITIL® Specialist: Acquiring & Managing Cloud Services Course
The ITIL® Specialist: Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.
PDUs
20
Language
English
Accreditation
Axelos
Supported by HRDF - Study now, get your money back after you pass
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Global Accreditation
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About this Course
What is the Goal of this ITIL AMCS (Acquiring & Managing Cloud Services) Course?
This course helps you to:
- Analyze available solutions and potential benefits using a vendor-neutral approach
- Effectively Identify, select and deliver optimized cloud services
- Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
- Adopt a customer-focused end-to-end cloud procurement user journey.
Who needs this ITIL course?
The ITIL Specialist: Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.
Exam Format of ITIL Specialist: Acquiring & Managing Cloud Services:
- Objective testing
- 40 questions, each worth 1 mark
- 90 minutes
- Closed book
Certifications
There are two ways to gain your ITIL certification:
- Attend a training course with an accredited training organization, which will include the exam as part of the course
- Self-study using the core manual, then book an exam directly with Peoplecert.
Learn your way, at your pace.
Get the skills you need with a flexible learning experience designed to fit your lifestyle.
ITIL Specialist: Acquiring & Managing Cloud Services - Self Study
Best for busy learners who need flexibility.
Accepted payment methods:
Course Inclusions
- Realize: Measuring & Improving
- VUCA and the Value Co-creation Map
- VUCA and the Five Drivers of Value Co-creation
- Continual Improvement and the Value Co-creation Map for Cloud
- Overview
- Operating Model Alignment
- The Value Co-creation Map for Cloud
- Applying the Value Co-creation Map
- Value Co-creation Drivers in Practice
- Managing the Optimization of Cloud Service Consumption
- Managing Cloud Service Quality
- Agree Step
- Agree: Negotiating & Planning
- Cloud Service Agreements
- Agree: Negotiating & Planning
- Shared Responsibility Model
- Understanding the CSP Landscape
- Defining Requirements for Cloud Services
- Typical Requirements
- Conducting a Cloud Readiness Assessment
- Steps in Conducting a Cloud Readiness Assessment
- Conducting a Cloud Readiness Assessment
- Engaging with Cloud Service Providers
- Overview
- Request for Proposal
- Determining the Return on Investment of the Proposed Cloud Services
- The Return on Investment Process
- Defining and Communicating a Business Case for Cloud Services
- Overview
- Planning for Onboarding
- Migrating to Cloud as a Part of an Onboarding Initiative
- Security and Compliance Considerations
- Understanding the Cloud’s Role in Strategy
- Cloud Strategic Positioning
- Explore: Can the Organization Benefit From Cloud?
- Cloud Strategic Positioning
- Understanding the Cloud’s Role in Strategy
- Value: Outcomes, Costs, and Risks
- Risks
- Understanding the Cloud’s Role in Strategy
- Formulating the Initial Cloud Strategy
- Understanding the Cloud’s Role in Strategy
- The Differences Between Cloud Services and In-house solutions
- The Origins of Cloud
- Types of Cloud Solution
- Deciding to User Cloud Services
- Governance of Cloud Services
- The Cloud Customer Journey
- The Value Co-creation Map for Cloud
- Cloud Adoption and Utilization Scenarios
- The Cloud Customer Journey
Our Happy Clients Say
I have a busy job...
With a demanding job, I thought exam prep was impossible. But self-study learning fit into my life perfectly—I studied anytime, anywhere. It was clear, well-structured, and I passed the exam on my first try.
I needed real interaction...
I was looking for a learning experience where I could truly engage with. Live sessions gave me clarity, motivation, and real-time support. The trainer and group sessions kept me focused and made tough topics easier to digest
Staying on track was...
Starting was easy—but staying consistent wasn’t. The live schedule and trainer check-ins gave just the push I needed. I stayed on track and actually finished the course and got certified!
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