% Discount
Best Seller

ITIL® 4 Foundation - Certification Training Course

The ITIL® 4 Foundation course introduces you to the ITIL 4 framework, aligning IT strategies with business goals and updating you on the latest IT techniques and future technology models.

4.4
(1,419)

Choose Delivery Methods / Available Dates

Duration
--
PDUs
16
Exam
Exam
--

Why Bakkah?

Money Guaranteed
Global Accreditation
Flexible Learning
Read More...

Who Needs This ITIL® 4 Foundation Training Course?

  • IT leaders  
  • Support Staff IT practitioners  
  • Individuals who deal with digital and information systems functions  
  • Those who need a basic understanding of the ITIL framework and IT service management 
  • Those who want to understand how ITIL is useful to elevate the organization's performance  
  • IT professionals or others working within an organization  
Read More... Read More... Read More...

Course Inclusions

ITIL 4 Introduction
  • What is ITIL?
  • Structure and Components of ITIL V4​

Key Concepts of Service Management
  • Service offering
  • Service relationship management
  • Service provision
  • Service consumption

The Four Dimension Models
  • Overview of four dimensions of service management
  • Organizations and people
  • Information and technology 
  • Partners and suppliers 
  • Value streams and processes

ITIL SVS
Read More...
ITIL Management Practices
  • General​ Management Practices
  • Service​ Management Practices
  • Technical​ Management Practices​

Want a training for a group?

Choose your convenient course from plenty of courses in different fields.

FAQs

Generally Yes. But you always get confirmation of the session's date one week before the selected date, and based on that, communication is established with the registered participants.

Through Bakkah, you can easily purchase the exam voucher. However, the registration and examination processes are handled directly between the trainee and the accreditation body. As an accredited partner, we can provide support whenever needed, but are not responsible for issues related to technical problems, scheduling, or your exam readiness.

Yes. All candidates who acquired PeopleCert’s certifications will need to renew them within three years of their original certificate dates.  

Please check the examples listed below: 

  • If certified before 30 June 2020: your certification will be valid until 1 July 2023 to renew your certificate, regardless of the original acquired date. 
  • If certified after June 2020: your certification(s) shall be renewed within 3 years of the original acquired date. 

From 15 January 2023, you have renewal paths available as listed below: 

  • Retake the same exam: you can renew your certification by re-taking your original exam before the renewal date. 
  • Take further courses and certifications: you can renew your certification by attending another course and taking an exam within the same product package before the renewal date. 

Please note that candidates who do not renew their certifications will still be included on the Successful Candidates Register (SCR) and the Candidate Verification Service (CVS). 

However, a note will be added to their record to indicate that their certification needs to be renewed to align with current certification requirements. 

Yes

There are no prerequisites to apply for this certificate.

Yes, it is accredited from PeopleCert on behalf of AXELOS.

4 days.

Once you’ve completed your payment, you will receive an access (username and password) to your E-Portal, which includes the material of this course.

English.

Taking the training course will give you a tremendous insight into ITIL® 4 Foundation and will fully prepare you to pass the exam successfully. However, you may take it without the course.

Currently, the course and exam are only available in English. It will be made available in Arabic soon.

WhatsApp