ITIL® 4 Foundation - Certification Training Course
A first step in the IT industry is the ITIL 4 Foundation training course. As an entry-level certification, you will be introduced to the ITIL 4 framework. Hence, the Foundation level adapts both business and technology approaches. Accordingly, this course helps you provide a cost-effective IT strategy that is aligned with the business objectives of your company. You will also be updated on the latest techniques in the IT industry while keeping an eye on the end-to-end operating model for future technology.
Choose a Delivery Method
16 Hours
11 Jun 2023
This course includes:
- Interactive Training Method
- 100+ Practice Questions
- Certified Trainer
- Convenient Delivery Option
- 24/7 Learner Support
- Content Designed by Industry Experts
- One Year Subscription
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Register GroupLive Online Schedule
16 Hours
11 Jun 2023 - 14 Jun 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
9 Jul 2023 - 12 Jul 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
13 Aug 2023 - 16 Aug 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
10 Sep 2023 - 13 Sep 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
8 Oct 2023 - 11 Oct 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
12 Nov 2023 - 15 Nov 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
10 Dec 2023 - 13 Dec 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)What to Expect From This Course
Who Needs this Course
Skills & Competencies
Delivery Method
Exam Details
Course Outline
- What is ITIL?
- Structure and Components of ITIL V4
- Service offering
- Service relationship management
- Service provision
- Service consumption
- Overview of four dimensions of service management
- Organizations and people
- Information and technology
- Partners and suppliers
- Value streams and processes
- Overview of ITIL service value system
- ITIL Guiding Principles
- Focus on value
- Start where you are
- Progress iteratively with feedback
- Collaborate and promote visibility
- Think and work holistically
- Keep it simple and practical
- Optimize and automate
- Service value chain activities
- Continual Improvement Model
- General Management Practices
- Service Management Practices
- Technical Management Practices
Customer Testimonials
Osama Alhumaid
2022-07-19
Yara Aldakhil
2022-06-19
Sarah Almuqhim
FAQs
Yes. All candidates who acquired PeopleCert’s certifications will need to renew them within three years of their original certificate dates.
Please check the examples listed below:
- If certified before 30 June 2020: your certification will be valid until 1 July 2023 to renew your certificate, regardless of the original acquired date.
- If certified after June 2020: your certification(s) shall be renewed within 3 years of the original acquired date.
From 15 January 2023, you have renewal paths available as listed below:
- Retake the same exam: you can renew your certification by re-taking your original exam before the renewal date.
- Take further courses and certifications: you can renew your certification by attending another course and taking an exam within the same product package before the renewal date.
Please note that candidates who do not renew their certifications will still be included on the Successful Candidates Register (SCR) and the Candidate Verification Service (CVS).
However, a note will be added to their record to indicate that their certification needs to be renewed to align with current certification requirements.
Yes
There are no prerequisites to apply for this certificate.
Yes, it is accredited from PeopleCert on behalf of AXELOS.
3 days.
Once you’ve completed your payment, you will receive an access (username and password) to your E-Portal, which includes the material of this course.
English.
Taking the training course will give you a tremendous insight into ITIL® 4 Foundation and will fully prepare you to pass the exam successfully. However, you may take it without the course.
Currently, the course and exam are only available in English. It will be made available in Arabic soon.
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Live Online Schedule
16 Hours
11 Jun 2023 - 14 Jun 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
9 Jul 2023 - 12 Jul 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
13 Aug 2023 - 16 Aug 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
10 Sep 2023 - 13 Sep 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
8 Oct 2023 - 11 Oct 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
12 Nov 2023 - 15 Nov 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)16 Hours
10 Dec 2023 - 13 Dec 2023 (Sun - Wed)
7:00 PM - 10:00 PM
(KSA)