Workshop
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Problem Solving and Decision Making

Designed to sharpen your critical thinking and problem-solving skills through practical and structured approaches. You’ll learn how to identify root causes, generate creative solutions, and make effective, well-informed decisions to tackle challenges with confidence and deliver real impact.

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Why Bakkah?

Money Guaranteed
Self Study
Flexible Learning

You Will Learn:

  • Understanding and mastering the problem-solving process from start to finish
  • Accurately diagnosing problems using proven analysis tools such as the "5 Whys" and the Fishbone Diagram
  • Applying creative thinking techniques such as SCAMPER and mind mapping to generate innovative solutions
  • Helping reduce bias and ensure rational, effective decision-making
  • Building confidence in selecting and implementing the best solutions through practical, execution-oriented planning
  • Managers, team leads, and supervisors who regularly face challenges requiring thoughtful decisions. 
  • Project managers and professionals working in high-pressure or change-driven environments. 
  • Anyone involved in strategic planning, operations, or process improvement. 
  • Employees or individuals looking to sharpen critical thinking and decision-making abilities for personal or professional development. 

By the end of the course, learners will be able to: 

  • Identify the real root cause of a problem using tools like the 5 Whys and Fishbone diagram. 
  • Generate creative solutions using techniques such as reverse brainstorming, SCAMPER, and mind maps. 
  • Navigate challenges using structured steps of the problem-solving and decision-making process. 
  • Apply models like De Bono’s Six Thinking Hats, Decision Matrix, and Force Field Analysis to make unbiased, logical decisions. 
  • Create effective action plans and follow up with measurable implementation steps. 
  • Avoid common barriers and develop a mindset that embraces challenges as opportunities. 

Reading Learning Materials  

Interactive Presentations  

Exercises, Quizzes, and Practice Tests   

The material language will be English. 

  • Module 1 - Introduction to Problem-solving 
  • Module 2 - Creativity in Problem-solving 
  • Module 3 - Introduction to Decision Making 
  • Module 4 - Decision-Making Tools 
  • Module 5 - Solution Implementation 
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