Workshop
Effective communication skills
Focuses on enhancing participants’ ability to communicate clearly and confidently, both verbally and in writing, to build stronger professional and personal relationships and achieve desired outcomes.
Why Bakkah?
By the end will be able to:
- Craft clear and engaging verbal and written messages
- Use body language and tone of voice effectively to enhance impact
- Practice active listening and understand implicit messages
- Organize and present ideas persuasively to individuals or groups
- Handle questions and objections with confidence and diplomacy
- Adapt communication style based on context and audience
- Professionals in sales and customer service roles
- Leaders and team managers aiming to improve their interpersonal communication
- Analysts and business consultants who deliver reports and presentations
- Anyone seeking to boost their communication confidence and influence
- Employees who interact regularly with internal and external stakeholders
- Effective verbal communication and public speaking
- Professional and structured writing
- Active listening and asking exploratory questions
- Reading and managing nonverbal cues
- Conflict management and communication under pressure
- Relationship-building and maintaining professional networks
- Interactive reading materials
- Engaging presentations and explainer videos
- Quizzes, hands-on exercises, and practical tests
- Pre- and post-course assessments
- All course content delivered in English
- Module 1 - What are personal skills?
- Module 2 - Building good relationships
- Module 3 - Factors affecting communication
- Module 4 - Effective two-way communication
- Module 5 - Communication patterns
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