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ITIL® Specialist: Sustainability In Digital & IT Certification Course

The ITIL® Specialist: Sustainability in Digital & IT module explores how IT and digital services impact the environment and offers insights on leveraging IT for positive environmental outcomes.

 

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    What to Expect from Sustainability in Digital & IT Course 

    The sustainability in digital and IT course shed light on some aspects of sustainable strategic planning, including business models, products and services, and organizational ecosystems.  

    Many organizations now focus on the Triple Bottom Line approach that encompasses three sustainability aspects; social progress, environmental stewardship, and economic growth.  

    Thus, by the end of this course, you will obtain the below objectives:  

    • Understanding of the practical steps required to develop and implement a sustainability strategy   
    • Designing proper ITIL sustainability plan   
    • Gaining hands-on experience and the necessary skills to add value through sustainable practices  
    • Utilizing the ITIL principles to deliver value by producing digitally enabled products with a sustainable sense  
    • Addressing the VUCA world challenges (Volatility, Uncertainty, Complexity, and Ambiguity) via sustainable strategies, procurement, products, and practices  
    • Acquiring a body of knowledge of sustainability in digital & IT  
    • Providing a cost-benefit analysis to define possible risks and opportunities according to the Triple Bottom Line to address sustainability in digital and ITIL principles. 

    Who Needs the Sustainability in Digital & IT Course 

    The Sustainability in Digital & IT course is listed under the main extension stream of ITIL service management to help those who work in the below roles to get seamless processes.   

    • IT, Digital, and/or Service Strategists  
    • Service Designers and Architects  
    • Product Managers 
    • Service Managers and directors 
    • ITSM Managers and aspiring ITSM Managers  
    • Managers of all levels who design strategies and company directions or improve team hierarchies 
    • ITIL-qualified leaders aspiring to increase their IT knowledge   

    Skills & Competencies of SSDI 

    This SSDI course establishes the essential skills and competencies, including:    

    • Strategic planning of working environments 
    • Utilizing ITIL solutions  
    • System Intelligence  
    • Social Intelligence 
    • Values thinking 
    • Sourcing reliable assets  
    • Offering sustainable solutions 
    • Digitalizing Adoption  
    • Setting assessment plan 
    • Organizational skills 

    Sustainability in Digital & IT Delivery Method:

     

    The Sustainability in Digital & IT module online training follows a specific studying plan as listed below: 

    • Course duration: 5 Days 
    • You can practice more with exam simulation 
    • A practice test is available too 
    • Group Activity (Break-out Session) after each lesson 
    • Access to additional References – Glossary/ Recommended Reading/ Syllabus 
    • The material language will be English 

    Sustainability in Digital & IT Exam Details 

    There are no prerequisites for the ITIL Sustainability in Digital & IT Module exam, and you can learn more about the exam format as shown below.   

    SSDI Exam Format 

    Candidates shall make sure they have the necessary concepts of the ITIL 4 framework, and for the SSDI exam format, you can check the below points: 

    • Objective testing 
    • The number of questions is 35 questions 
    • SSDI exam duration is 60 minutes 
    • The exam is a closed-book exam 
    • It consists of four practical assignments  

    Course Inclusions

    Introduction
    • The Key Concepts of Sustainability
    • The 17 UN’s Sustainable Development Goals Cont.
    • Benefits of Sustainability
    What is the Vision?
    • Overview
    • Role & Structure of the Sustainability Vision
    • What is the Vision?
    • Sustainability Models, Issues, and Concepts
    • Digital Sustainability 
    Where are we now?
    • Overview
    • Understanding the Context
    • Internal Assessment
    • SWOT Analysis
    • Audits & Other Ways to Run an Assessment
    • Current State Report
    Where do we want to be?
    • Overview
    • Justifying Sustainability Objectives 
    How do we get there?
    • Overview
    • Strategies for Sustainability
    • Sustainability Business Models
    • Embedding Sustainability into the Service Value System
    • Planning Recommendations
    Take Action
    • Overview
    • Taking Sustainable Action
    • Sustainability in VUCA Environments
    • Addressing VUCA
    • Taking Sustainability Actions
    • Ongoing Activities While Pursuing Sustainability Goals
    Did we get there?
    • Overview
    • Sustainability Measurement
    • Sustainability Reporting
    • Internal & External Reporting
    How do we keep the momentum going?
    • Overview
    • Continuous Orientation
    • How Do We Keep The Momentum Going?
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