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ITIL Specialist: Sustainability In Digital & IT Certification Course

The ITIL Specialist: Sustainability in Digital & IT module is for anyone looking to understand the role IT and digitally-enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.

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What to Expect From This Course

Who Needs this Course

Skills & Competencies

Delivery Method

Exam Details

What to Expect from Sustainability in Digital & IT Course

The sustainability in digital and IT course shed light on some aspects of sustainable strategic planning, including business models, products and services, and organizational ecosystems.

Many organizations now focus on the Triple Bottom Line approach that encompasses three sustainability aspects; social progress, environmental stewardship, and economic growth.

Thus, by the end of this course, you will obtain the below objectives:

Understanding of the practical steps required to develop and implement a sustainability strategy
Designing proper ITIL sustainability plan
Gaining hands-on experience and the necessary skills to add value through sustainable practices

Utilizing the ITIL principles to deliver value by producing digitally enabled products with a sustainable sense
Addressing the VUCA world challenges (Volatility, Uncertainty, Complexity, and Ambiguity) via sustainable strategies, procurement, products, and practices
Acquiring a body of knowledge of sustainability in digital & IT
Providing a cost-benefit analysis to define possible risks and opportunities according to the Triple Bottom Line to address sustainability in digital and ITIL principles.

Who Needs the Sustainability in Digital & IT Course

The Sustainability in Digital & IT course is listed under the main extension stream of ITIL service management to help those who work in the below roles to get seamless processes.

IT, Digital, and/or Service Strategists
Service Designers and Architects
Product Managers
Service Managers and directors
ITSM Managers and aspiring ITSM Managers
Managers of all levels who design strategies and company directions or improve team hierarchies
ITIL-qualified leaders aspiring to increase their IT knowledge

Skills & Competencies of SSDI

This SSDI course establishes the essential skills and competencies, including:

Strategic planning of working environments
Utilizing ITIL solutions
System Intelligence
Social Intelligence
Values thinking
Sourcing reliable assets
Offering sustainable solutions
Digitalizing Adoption
Setting assessment plan
Organizational skills

Sustainability in Digital & IT Delivery Method:

The Sustainability in Digital & IT module online training follows a specific studying plan as listed below:

Course duration: 5 Days
You can practice more with exam simulation
A practice test is available too

Group Activity (Break-out Session) after each lesson
Access to additional References – Glossary/ Recommended Reading/ Syllabus
The material language will be English

Sustainability in Digital & IT Exam Details

There are no prerequisites for the ITIL Sustainability in Digital & IT Module exam, and you can learn more about the exam format as shown below.

SSDI Exam Format

Candidates shall make sure they have the necessary concepts of the ITIL 4 framework, and for the SSDI exam format, you can check the below points:

Objective testing
The number of questions is 35 questions
SSDI exam duration is 60 minutes
The exam is a closed-book exam
It consists of four practical assignments

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Course Outline

Introduction

The Key Concepts of Sustainability
The 17 UN’s Sustainable Development Goals Cont.
Benefits of Sustainability

What is the Vision?

Overview
Role & Structure of the Sustainability Vision
What is the Vision?
Sustainability Models, Issues, and Concepts
Digital Sustainability

Where are we now?

Overview
Understanding the Context
Internal Assessment
SWOT Analysis
Audits & Other Ways to Run an Assessment
Current State Report

Where do we want to be?

Overview
Justifying Sustainability Objectives

How do we get there?

Overview
Strategies for Sustainability
Sustainability Business Models
Embedding Sustainability into the Service Value System
Planning Recommendations

Take Action

Overview
Taking Sustainable Action
Sustainability in VUCA Environments
Addressing VUCA
Taking Sustainability Actions
Ongoing Activities While Pursuing Sustainability Goals

Did we get there?

Overview
Sustainability Measurement
Sustainability Reporting
Internal & External Reporting

How do we keep the momentum going?

Overview
Continuous Orientation
How Do We Keep The Momentum Going?

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