ITIL 4 Foundation Course || Bakkah Learning

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ITIL® 4 Foundation

A first step in the IT industry is the ITIL 4 Foundation training course. As an entry-level certification, you will be introduced to the ITIL 4 framework. Hence, the Foundation level adapts both business and technology approaches. Accordingly, this course helps you provide a cost-effective IT strategy that is aligned with the business objectives of your company. You will also be updated on the latest techniques in the IT industry while keeping an eye on the end-to-end operating model for future technology.

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Live Online

Follow a certified trainer and a fixed training schedule while enjoying access to internationally approved content, tons of practice questions, and the opportunity to meet like-minded, passionate people.

Self-Paced

Learn at any time and place and enjoy a customized learning experience supported with videos and graphics, with a schedule aligned with your best time to study and revise.

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What to Expect From This Course

Who Needs this Course

Skills & Competencies

Delivery Method

Exam Details

What to Expect From This Course

What is ITIL?

This course material introduces you to full definitions like ITIL®, which stands for Information Technology Infrastructure Library. It is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of the business.
This training course is designed to provide you with the main concepts of IT and digital services to be your introductory step to ITIL certifications. This training course enables candidates to understand the ITIL framework and to what extent it is impactful on the service management of any organization.

By the end of this course, you will obtain the following objectives

Building core knowledge

You will gain the basic approaches including Agile, Lean, and DevOps
You will nurture your knowledge of the ITIL 4 principles and the four dimensions of Service Management, among others.

Improving your work performance

You will make a big contribution to IT services in your company
It helps to connect and align different challenges that are relevant not only to ITSM professionals but also to a wider range of professionals working in the digital world
You will be able to resolve urgent tech concerns and deliver projects with ease

Who Needs this Course

IT leaders
Support Staff IT practitioners

Individuals who deal with digital and information systems functions
Those who need a basic understanding of the ITIL framework and IT service management
Those who want to understand how ITIL is useful to elevate the organization's performance
IT professionals or others working within an organization

Skills & Competencies

Open better job opportunities

Candidates who study this course are more likely to improve their career opportunities in IT Service Management and be hired in better jobs than non-certified IT specialists
A wide scope on digital service management approaches is highly required for senior roles in companies

Investment in the future

Candidates are fully equipped with practical and flexible agility and best practices that energize their organizations with new modern digital world technologies

Delivery Method

Self Study

30+ learning units covering over 16 PDU hrs
20+ micro-learning modules that include videos, audio, graphics, and gamification
Pre-reading files
7 Untimed assessments including pre-tests
Up to 100 practice questions with answers
Exam simulator: one timed assessment replicating the actual exam
Scenarios and case studies linking content to real-time cases
Cheat Sheet, Glossary, and additional references.