IT Governance and Service Management

The Information Technology Infrastructure Library, or ITIL, is the world's leading framework for managing IT service delivery. ITIL is a service lifecycle model that specifies precise procedures and activities to be followed during the design, development, delivery, and maintenance of IT services. &...

Artificial Intelligence (AI) can offer a great benefit to your supply chain when based on foundations that consider the nature of today's modern supply chains. The effectiveness of artificial intelligence depends on the availability of accurate data needed for decision-making. This article discusses...

As organizations rely more on information systems to do business, the inherent risks increase, which means all organizations are at risk of a cyber-attack. A cybersecurity risk assessment is about determining, managing, and controlling cyber risk across your organization. Managing risk, Is integral ...