ITIL Cost: Certification Price & Exam Cost

Written By : Bakkah

24 Jul 2025

Table of Content

The cost of ITIL certification includes more than just the exam—it encompasses training, materials, and often exam simulators. 

Prices vary depending on the provider’s accreditation, course format, and included resources. The ITIL 4 Foundation exam features 40 questions in a one-hour format. 

While not inexpensive, the certification is widely recognized, enhances IT service management skills, and increases professional credibility—making it a worthwhile career investment.

Understanding the Total ITIL Certification Price

The total ITIL price isn't a single number but a combination of factors. Your overall investment includes the training course, study materials, and the official exam fee.

This total cost can vary depending on the training provider you choose and the learning format that best suits your needs. For beginners, it's essential to look at the complete package to understand the full value.

Breakdown of ITIL Cost Components

The main expenses you will encounter on your ITIL certification journey are the training fee and the exam fee. 

Accredited training organizations often bundle these together, which is the most straightforward and valuable option for newcomers.

1. The Training Course Fee

This fee covers the instruction and guidance from expert trainers who help you understand the core concepts of ITIL.

2. The Certification Exam Fee

This is the cost to sit for the official certification exam, which is administered by an accredited body like PeopleCert.

ITIL Training Course Cost

The price of an ITIL training course can differ between providers based on several key factors. 

Understanding these will help you choose a program that offers the best return on your investment.

1. Training Provider Accreditation

Ensure your chosen training partner is officially accredited by a global body like AXELOS and PeopleCert. This guarantees the course content is up-to-date and meets the highest quality standards.

2. Delivery Method

Providers often offer different learning formats to fit various schedules and budgets. Bakkah provides Self-Study training.

3. Included Course Materials and Support

A comprehensive course should include more than just lectures. Look for extras like interactive materials, exam simulations, and technical support, as these are vital for your success.

How Much is the ITIL 4 Exam?

Whether you search for "itil v4 exam cost" or "itil 4 exam cost," you are asking about the fee for the ITIL 4 Foundation exam voucher.

This cost can vary slightly, but it's important to know what to expect so you can budget accordingly.

1. The Standard Price for an Exam Voucher

The standalone price for an ITIL 4 Foundation exam voucher is typically $700+. This price can fluctuate based on your region and the currency exchange rate.

This voucher fee generally includes the exam itself, which is proctored online, as well as the official digital certificate once you pass. 

Many providers also bundle the official eBook with the voucher.

2. Does the Price Include a Retake?

A standard exam voucher purchase does not automatically include a free retake. However, PeopleCert offers an add-on called "Take2," which gives you a second chance if you don't pass on your first attempt.

Purchasing the Take2 option is significantly cheaper than buying a completely new exam voucher. 

3. Finding the Best Value for Your Exam

The most economical and straightforward way to handle the ITIL exam cost is to enroll in a training course that bundles the voucher with it. 

Accredited Training Organizations (ATOs) like Bakkah purchase vouchers in bulk and can offer a more competitive overall price.

This approach simplifies the process, as the training provider will guide you on how to register for and take your exam. It ensures you have the training and the exam ticket all in one package.

Bakkah's ITIL® 4 Foundation Course Outlines

To give you a clear picture of what a world-class training program looks like, here’s a glimpse into the curriculum of Bakkah’s ITIL® 4 Foundation - Certification Training Course

This course is designed to build your knowledge from the ground up, ensuring you are fully prepared for certification.

1. Mastering the Fundamentals

This module introduces you to ITIL and its core structure. You will learn the key concepts of service management, including service offerings, provision, and consumption.

2. The Four Dimensions of Service Management

Here, you will explore the four critical dimensions that must be considered to ensure a holistic approach to service management: Organizations and People, Information and Technology, Partners and Suppliers, and Value Streams and Processes.

3. The ITIL Service Value System (SVS)

This module covers the ITIL Service Value System (SVS) and its components. You will master the ITIL Guiding Principles, such as focusing on value, starting where you are, and progressing iteratively with feedback.

4. Understanding ITIL Management Practices

You will gain an overview of the ITIL management practices, which are broken down into three categories: General Management Practices, Service Management Practices, and Technical Management Practices.

5. Your Path to Certification

This course builds the core knowledge you need, including approaches like Agile and Lean, and fully prepares you for the ITIL 4 Foundation certification exam. 

By the end, you'll be able to improve your work performance and help your company resolve tech concerns with ease.

Join ITIL® 4 Foundation - Certification Training Course

Bakkah's ITIL® 4 Foundation Exam Simulators

Practice is the final, crucial step before taking your exam. To ensure you pass with flying colors, it’s essential to test your readiness. 

The ITIL® 4 Foundation Exam Simulators With Questions and Answers is the perfect tool to build your confidence and finalize your preparation.

1. Simulate the Real Exam Environment

The simulators help you get comfortable with the exam format. Each of the 5 practice exams is timed for one hour, just like the real thing.

2. Identify and Close Knowledge Gaps

This question bank is designed to find your weak spots and help you fill them before exam day. By working through the questions, you clarify complex concepts and ensure you have a solid understanding.

3. Gain Confidence Before Exam Day

With your knowledge gaps filled and a clear idea of what to expect, you will be much more confident walking into the exam. This tool lets you know if you are truly ready for the test.

4. Five Full Exam Sets

The package includes five complete exam simulators, each with 40 sample questions to give you thorough practice.

Enroll in ITIL® 4 Foundation Exam Simulators

Is the ITIL Certification Price Worth It?

While it's important to understand the cost, the real question is about value. An ITIL certification is a powerful investment in your career, delivering a significant return.

The certification is a globally respected credential that validates your expertise in IT service management. 

It opens doors to new job opportunities and career advancement, making you a more attractive candidate for senior roles. The practical skills you learn enable you to deliver high-quality, efficient IT services that align with modern business needs.

Start Your ITIL Journey with Bakkah

The investment in an ITIL certification is an investment in your future. 

With Bakkah, you are choosing a partner dedicated to your success, with global accreditation from PeopleCert and AXELOS , expert instructors , with 24/7 technical support, help is always available.

Choose your path and enroll today with Bakkah:

 

 

Conclusion

Understanding ITIL certification costs starts with recognizing that the total price is not just the exam fee. It includes training, study materials, and support tools—making it essential to look at the full picture when planning your investment.

The two primary expenses are the training course and the exam fee. Accredited providers often offer bundles that include both, simplifying the process for learners and maximizing value.

Training course costs vary by provider and depend on factors like accreditation, course delivery method (live online vs. self-paced), and included resources such as simulations and learning support.

The ITIL 4 Foundation exam fee itself is a fixed cost, covering a 60-minute test with 40 multiple-choice questions. The terms “ITIL 4” and “ITIL v4” are used interchangeably, as they refer to the same version.

ITIL certification offers a solid return on investment. It equips professionals with practical IT service management skills and boosts their credibility, paving the way for better job opportunities and career growth in the tech sector.

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