Facility Management

See How Facility Operations, Maintenance and Assets Work Together

Learn how facility operations, preventive maintenance, assets, service contracts, and performance measurement connect across 7 Arabic self-study modules.

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Language

Arabic

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5 (By 12 Learners )

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Why Bakkah?

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Global Accreditation

Global Accreditation

Flexible Learning

Flexible Learning

About this Course

Understand how operations, maintenance and assets affect each other

A facility problem can affect an asset, a service provider, safety requirements, the maintenance plan and performance measures. The course shows how these areas connect so you can understand the full picture.

By the end of the course, you will be able to:

  • Identify the core operational processes that need monitoring across a facility.
  • Connect preventive maintenance with the asset lifecycle and understand how asset condition is assessed.
  • Understand the requirements of support services and when an external service provider may be involved.
  • Understand how maintenance priorities are set according to risk, while considering safety and business continuity.
  • Understand how the scope of work, service contracts and service-level agreements (SLAs) support service-provider management.
  • Monitor facility performance using key performance indicators (KPIs) and the Facility Management Balanced Scorecard (FMBSC).

This course fits more than one facility-related role

This course is relevant when your role influences how a workplace, building, asset or support service operates, even if “Facility Manager” is not your title.

    • Facility managers and supervisors who want a clearer way to organise operations and maintenance.
    • Operations managers responsible for facility performance, assets or related services.
    • People responsible for building maintenance, health, safety or security.
    • HR professionals managing workplace environments or premises.
    • People involved in managing buildings or assets who need to connect operations, maintenance and contracts.
    • People entering facility management who need a clear foundation before going deeper.

Skills for planning, running and measuring facility operations

The goal is to understand how each skill is used in facility planning, operations, follow-up and performance measurement.

  • Facility Planning: Understand the elements of a facility-management plan and how resources and stakeholders connect.
  • Operations & Maintenance (O&M) Oversight: Understand how operations and maintenance connect and are followed within one plan.
  • Asset Management: Understand the asset lifecycle, how asset condition is assessed and the related maintenance needs.
  • Preventive Maintenance: Understand how maintenance priorities are set based on risk, along with inspection and maintenance activities.
  • Managing Support Services: Define support-service requirements and review outsourced services and the scope of work.
  • Contract Management: Understand contract types, the stages of contracting and service-level agreements (SLAs).
  • Performance Measurement: Use key performance indicators (KPIs) and the Facility Management Balanced Scorecard (FMBSC) to monitor performance.

Learn your way, at your pace.

Get the skills you need with a flexible learning experience designed to fit your lifestyle.

Facility Management Course - Self Study

Best for busy learners who need flexibility.

Self Study

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Course Inclusions

Build the full operating picture before going into the details.
• Facility-management process and operations & maintenance (O&M)
• Core building systems
• Asset management and lifecycle
• Computer-Aided Facility Management (CAFM) and asset-condition assessment
• Three-year planning and emergency strategy

Measure facility performance, not only whether the work was completed.
• Developing key performance indicators (KPIs)
• Using KPIs for monitoring
• Facility Management Balanced Scorecard (FMBSC)

Understand how contracts and service-level agreements shape service delivery.
• When contracting is needed and what drives the decision
• Contract structure and types
• Stages of the contracting process
• Service-level agreements

Treat the facility as a working environment, not only as equipment and assets.
• People management
• Health
• Safety
• Security

Move from reacting to failure to understanding how a maintenance strategy is built.
• Maintenance concepts
• Setting maintenance priorities based on risk
• Inspection and maintenance activities
• Disaster-recovery planning

Understand what stays in-house and what needs to be managed through a service provider.
• Requirements for support services
• Facility-planning tools
• Review of outsourced services
• Scope of work
• Contracting strategy

Connect operations with planning, resources and accountability.
• Planning types and facility-management plans
• Work planning and control
• Budgeting basics and stakeholder management
• Relationship between facility management and asset management
• Key issues and risks

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