ITIL® Specialist: Sustainability In Digital & IT Certification Course
The ITIL® Specialist: Sustainability in Digital & IT module explores how IT and digital services impact the environment and offers insights on leveraging IT for positive environmental outcomes.
PDUs
20
Language
English
Accreditation
Axelos
Supported by HRDF - Study now, get your money back after you pass
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Global Accreditation
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About this Course
What to Expect from Sustainability in Digital & IT Course
The sustainability in digital and IT course shed light on some aspects of sustainable strategic planning, including business models, products and services, and organizational ecosystems.
Many organizations now focus on the Triple Bottom Line approach that encompasses three sustainability aspects; social progress, environmental stewardship, and economic growth.
Thus, by the end of this course, you will obtain the below objectives:
- Understanding of the practical steps required to develop and implement a sustainability strategy
- Designing proper ITIL sustainability plan
- Gaining hands-on experience and the necessary skills to add value through sustainable practices
- Utilizing the ITIL principles to deliver value by producing digitally enabled products with a sustainable sense
- Addressing the VUCA world challenges (Volatility, Uncertainty, Complexity, and Ambiguity) via sustainable strategies, procurement, products, and practices
- Acquiring a body of knowledge of sustainability in digital & IT
- Providing a cost-benefit analysis to define possible risks and opportunities according to the Triple Bottom Line to address sustainability in digital and ITIL principles.
Who Needs the Sustainability in Digital & IT Course
The Sustainability in Digital & IT course is listed under the main extension stream of ITIL service management to help those who work in the below roles to get seamless processes.
- IT, Digital, and/or Service Strategists
- Service Designers and Architects
- Product Managers
- Service Managers and directors
- ITSM Managers and aspiring ITSM Managers
- Managers of all levels who design strategies and company directions or improve team hierarchies
- ITIL-qualified leaders aspiring to increase their IT knowledge
Skills & Competencies of SSDI
This SSDI course establishes the essential skills and competencies, including:
- Strategic planning of working environments
- Utilizing ITIL solutions
- System Intelligence
- Social Intelligence
- Values thinking
- Sourcing reliable assets
- Offering sustainable solutions
- Digitalizing Adoption
- Setting assessment plan
- Organizational skills
Sustainability in Digital & IT Exam Details
There are no prerequisites for the ITIL Sustainability in Digital & IT Module exam, and you can learn more about the exam format as shown below.
SSDI Exam Format
Candidates shall make sure they have the necessary concepts of the ITIL 4 framework, and for the SSDI exam format, you can check the below points:
- Objective testing
- The number of questions is 35 questions
- SSDI exam duration is 60 minutes
- The exam is a closed-book exam
- It consists of four practical assignments
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ITIL Specialist: Sustainability in Digital & IT - Self Study
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Course Inclusions
- The Key Concepts of Sustainability
- The 17 UN’s Sustainable Development Goals Cont.
- Benefits of Sustainability
- Overview
- Role & Structure of the Sustainability Vision
- What is the Vision?
- Sustainability Models, Issues, and Concepts
- Digital Sustainability
- Overview
- Understanding the Context
- Internal Assessment
- SWOT Analysis
- Audits & Other Ways to Run an Assessment
- Current State Report
- Overview
- Justifying Sustainability Objectives
- Overview
- Strategies for Sustainability
- Sustainability Business Models
- Embedding Sustainability into the Service Value System
- Planning Recommendations
- Overview
- Taking Sustainable Action
- Sustainability in VUCA Environments
- Addressing VUCA
- Taking Sustainability Actions
- Ongoing Activities While Pursuing Sustainability Goals
- Overview
- Sustainability Measurement
- Sustainability Reporting
- Internal & External Reporting
- Overview
- Continuous Orientation
- How Do We Keep The Momentum Going?
Our Happy Clients Say
I have a busy job...
With a demanding job, I thought exam prep was impossible. But self-study learning fit into my life perfectly—I studied anytime, anywhere. It was clear, well-structured, and I passed the exam on my first try.
I needed real interaction...
I was looking for a learning experience where I could truly engage with. Live sessions gave me clarity, motivation, and real-time support. The trainer and group sessions kept me focused and made tough topics easier to digest
Staying on track was...
Starting was easy—but staying consistent wasn’t. The live schedule and trainer check-ins gave just the push I needed. I stayed on track and actually finished the course and got certified!
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